Heating and cooling, installed, repaired, and kept running
Every job falls into one of three kinds of work, on one of two systems. Here's what each one covers.
What we do, by system
Read across for the kind of job, down for the side of the house it keeps comfortable.
| Type of work | Heating | Cooling |
|---|---|---|
| Install | New heating systemsWhen repairs cost more than they buy back, we replace the furnace or heat pump. | New air conditioningWhen the old unit can't hold temperature through an Atlanta July, we replace it. |
| Repair | Heating repairNo heat, heat that cuts out, or a system that runs and runs without warming the house. | AC repairWarm air from the vents, an outdoor unit that won't start, or ice on the lines. |
| Maintain | Heating maintenanceBest done in October, before November's average low of 44°F. | AC maintenanceBest done in April, before May's average high of 81°F. |
Signs it's time to call
What you notice, and what it often points to. The edge color shows which system is usually involved.
- Vents blow, but the air isn't cold
Often a failed capacitor, a dirty outdoor coil, or a refrigerant problem.
- Ice on the copper line or indoor coil
Usually restricted airflow or low refrigerant. Turn the cooling off and let it thaw before calling.
- Water around the indoor unit
Commonly a clogged condensate drain line.
- Furnace starts, then shuts off within minutes
Frequently a dirty flame sensor or an overheating limit switch.
- Heat pump running constantly in cold weather
Can be normal below freezing, but not if the house still won't warm up.
- Bills climbing with no change in use
A system losing efficiency, often from dirty coils, a clogged filter, or leaking ducts.
- New noises: rattling, grinding, or squealing
Loose panels, a failing motor bearing, or a worn belt. Easier to fix early.
These are common causes, not a diagnosis. If you smell gas, leave the house and call your gas utility first.
Seeing one of these?
Call and describe it. That's the fastest way to know what you're dealing with.